Terms & Conditions
By completing a purchase of one of our products, you expressly agree to the following Terms and Conditions:
WARNING AND DISCLAIMER!
You are purchasing a modification to a pinball machine that is designed to cause repeat vibrations. These vibrations can be felt over the entire pinball machine. Pinshakers will in no way be held responsible or liable for any damage that results in the use of this mod, either to your pinball machine or structure in which the pinball machine is operated. Additionally, Pinshakers will in no way be held responsible or liable for any personal injury caused by the use of one of our products. USE AT YOUR OWN RISK!
EXPECTATIONS OF USE
You agree to use our products in the manner described in the documentation provided. Any deviation from the provided documentation, or any custom modifications to our products, will likely cause damage to persons or property. You agree to only install our products in fully working and operating pinball machines. Any prior issues with grounding, loose connections, game resets, cold solder joints, hacked up circuit boards and other components, or any other pre-exhisting problems with your pinball machine will likely result in the damage of our product and/or your pinball machine. Other risks of installing our product in a machine that is not fully working is that of fire or bodily harm.
This driver board has been tested and found to work flawlessly on flashers, pop bumpers, and slingshots for machine models listed in the "compatibility list" for the kit you purchased it for. Any other solenoid, motor, magnet, other device, or other pinball machine not included in the "compatibility list" has not been fully tested and should not be used to drive the shaker motor. This driver board is only compatible with the industry standard shaker motors. You may not use this board with your own "home made" shaker motor as that may cause damage to the motor, driver board, or even your pinball machine. If you use your own power supply make sure it is a 12vdc power supply with at least 2.5A available to drive the motor. Any other voltage or less amps will cause damage to the driver board and possibly your pinball machine. Under no circumstances are you to connect this driver board directly to one of the voltage power outputs on your machine's power driver board. Doing so will most definitely damage the driver board and your pinball machine's power driver board. Any use of our product in a manner not consistent with the provided documentation will result in the voidance of all warranty's and return policies. DO NOT INSTALL OUR PRODUCTS IN A MACHINE THAT IS NOT FULLY WORKING!
We offer a 30 day money back return policy for all kits purchased directly from our website. If you are not happy with the kit, simply return it to us postmarked within 30 days of receipt in the same condition as you received it for a full refund minus shipping charges. To return an item, simply go to the returns section at the footer of any page on this site and put in an RMA request. The item must be returned prior to receiving a refund or replacement. Any kits purchased from a third party retailer are subject to their return policy and you must go through them directly in order to return your kit.
We offer a 2 year warranty on the motor driver board, wiring harness, and power supply. If you have any issues with one of these components within two years of receipt, send it to us for repair or replacement. For the shaker motor itself, we offer a 60 day warranty. We offer lifetime email/telephone/text technical support. To return an item for warranty service, simply go to the returns section at the footer of any page on this site and put in an RMA request. We will send you a pre-paid return label. The item must be returned prior to receiving a refund or replacement. This warranty also applies to any kits purchased from a third party retailer.
EXCHANGE UP POLICY
We at Pinshakers are excited about our shaker motor kits, and as such we will continue to find ways to improve them. As we make minor improvements to the motor driver boards, we will release them in the form of minor updates (for example ver 1.06 to v 1.07). As we make major improvements, we will release them in the form of major updates (for example ver 1.14 to v2.01). We realize that nothing is more frustrating than buying a product just to have an improved version suddenly hit the market. In response to this, we will be offering the following "Exchange Up" program. You may send us your current motor driver board as long as it is in "Like-New" condition and we will exchange it for the updated minor revision at no charge. You only pay to ship your current motor driver board to us, we pay to ship it back. Once a major revision is released, you may send us your current motor driver board as long as it is in "Like-New" condition along with a $50 upgrade fee, and we will exchange it for the updated major revision. You pay only the cost to ship the board to us and the $50 upgrade fee, we pay to ship it back ($20 surcharge for International customers).
Unless you have a retailer agreement with us, you agree not to purchase our products for the sole purpose of reselling them on the open market.